Comments on: The “Ego/Empathy” Balance – How Is Yours? http://www.thejfblogit.co.uk/2010/01/05/the-egoempathy-balance-how-is-yours/ Wed, 08 Feb 2012 23:28:36 +0100 hourly 1 http://wordpress.org/?v=3.1 By: Jonathan http://www.thejfblogit.co.uk/2010/01/05/the-egoempathy-balance-how-is-yours/comment-page-1/#comment-14691 Jonathan Tue, 05 Jan 2010 22:11:57 +0000 http://www.thejfblogit.co.uk/?p=3759#comment-14691 Thank you Anne! I love your "strapline" - "Helping companies create a culture of customer intimacy" You may enjoy my post this coming Sunday, which exposes one international company that appears to have created a culture of "customer hostility" Best JF Thank you Anne!

I love your “strapline” – “Helping companies create a culture of customer intimacy”

You may enjoy my post this coming Sunday, which exposes one international company that appears to have created a culture of “customer hostility”

Best

JF

]]> By: Anne Perschel http://www.thejfblogit.co.uk/2010/01/05/the-egoempathy-balance-how-is-yours/comment-page-1/#comment-14685 Anne Perschel Tue, 05 Jan 2010 13:00:09 +0000 http://www.thejfblogit.co.uk/?p=3759#comment-14685 Spot on! Empathy is the ability to "know" another's experience. Hard to do when you're busy looking in the mirror. For folks in the business world, the idea of having a CEO of your own ego - to keep him/her in check - works well. Anne Perschel aka@bizshrink on twitter Leadership Psychologist Helping companies create a culture of customer intimacy Spot on! Empathy is the ability to “know” another’s experience. Hard to do when you’re busy looking in the mirror. For folks in the business world, the idea of having a CEO of your
own ego – to keep him/her in check – works well.

Anne Perschel aka@bizshrink on twitter
Leadership Psychologist
Helping companies create a culture of customer intimacy

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